TLC 4 Superteams
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TLC Event Highlights

TLC 4 Superteams

One on One Meeting Checklists

  • Saturday, 06 April 2013 18:04
1 on 1 Meetings   One on One Meeting Checklists are designed to be living documents so that each team member is always being lifted up to be more. Checklists should have only 3 to 7 tasks the team member is learning to master. As…

Associate Doctor Meeting Guidelines

  • Saturday, 06 April 2013 15:24
  **This is a suggested guideline of some of the questions the team can check on at any given meeting. It would be impossible to address all of these issues in every single meeting. It would be the team leader or doctor's responsibility to select…
PR CA Responsibilities Support and uplift the doctor Promotions Accountability   SWS attendance patients and guests Patient reactivation letters send weekly Outside talks set up Community interactions – individual and whole practice Website updates Social media – Facebook, LinkedIn, Twitter, posts 2x/week Articles to post…
Tech CA Responsibilities Support and uplift the doctor Patient Flow New Patient/ Re-Exam Patient Education Related Document: Tech CA Supporting the Doctor Take day’s schedule and preview (P.R.E.S.-on) Note taking Patient flow Exams – scheduling and doing; scheduling reports following exams X-ray write-ups Highlighting exams…
Financial CA Responsibilities Support and uplift the doctor Accountability Finances New Patient, Re-Exam & Anniversary Reports   Take day’s schedule and do preview (P.R.E.S.- on) Special projects (flyers, filing, etc.) Work the front desk on (Monday) nights Review current day’s upcoming financial agreements (AR’s and…
Front Desk CA Responsibilities PRIMARY CHECK IN       Greet patients Patient flow Answering telephones Over the Counter Collections (OTC) Special appointments All NP procedures Reschedule calls Patient education CHECK OUT       Check travel card Confirm or change next appointment Address loose papers Schedule SWS Keep…

One on One Accountability Meetings

  • Friday, 05 April 2013 14:45
1 on 1 Accountability Meetings   Goal: To allow for scheduled meeting times privately with doctor to discuss specific tasks that are in the team members' primary job description and need to be performed daily and weekly. Implementation: Log on to www.tlc4superteams.com (core member log…

Doctor Coverage

  • Friday, 05 April 2013 13:46
  In selecting a good coverage doctor for your office, the first thing you must do is conduct a private, one on one meeting with him or her. Have him/her observe you adjusting for approximately thirty minutes of your prime time. Then you must have…

Raising up a Muscle Therapist

  • Friday, 05 April 2013 13:37
  There are series of details we have got to be clear about with muscle therapists. No matter who they are, what their skills are, or how old they are, they have to fit the disciplines: The CA has to become a patient under your…

Raising up an Associate Doctor

  • Friday, 05 April 2013 13:26
  While an independent contractor has its place with someone paying your rent, we should stay away from such a structure and define with clarity, what type of an associate doctor you want.  Q: Do you want someone with ambition they will be with you…