I ________________________________________________, understand that I have been presented with a schedule of care that is intended to provide undetermined levels of correction to my body and my spine. I am aware of all of Dr. _____'s recommendations, including the visit frequency necessary to achieve…
Keep this simple by using the patient authorization for absence forms that every office should have. The front desk CA needs to have = them pre-stamped with your signature at the front desk. He or she should be trained on when and how to…
Family Health History/Posture Assessment Form New patients are the key to your practice. You may think it all starts with the first appointment, but it begins long before that. It begins with how they are led to you, on the first phone call, and…
Re-Exams Always do re-exams during prime time flow. If your adjusting time runs from 8:00 AM to 10:00 AM, then you should allocate time for re-exams and start them at 8:15, 8:25, 8:35, and 8:45. By keeping them off the top of the hour…
What to do if you do NPR on Monday and Wednesday, yet you have a new patient come in for evaluation Wednesday morning and your next NPR is not until Monday. TLC recommends to do your reports within 24 to 48 hours and the…
Do not accept new patient appointments past 5:00 pm. The 5:00-6:00 PM time should be a time to go out with a wall to wall, jam-packed adjustment session. Making sure that everyone understands they must be in before 5:00 PM also creates an understanding…
Greeting for on time: This is a particularly simple one to do since it is a joyous and celebratory moment when patients are on time. The following script might apply: "Mrs. Jones, I am so happy to see you on time. It means so…
Greetings must always reveal your joy about seeing the patient. Never about how they feel: "how are you doing", "how was your last appointment", or "how do you feel since your last adjustment". Drop all those statements and begin with suggestive statements like: "It…
How you work cluster booking properly and get it filled up ideally is when you are meeting with patients to set up appointments. The first thing your patients are always told should be, "It is better to get a morning adjustment than an evening…
How to lay out each of the types of hours, beginning with prime time adjusting hours; always open the top of the hour with a bang. Whether you open your doors at 7:30 AM or 8:00 AM, you want your doors locked until it…
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