TLC 4 Superteams
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Why TLC: Videos from our Members

TLC 4 Superteams

Raising up a Financial CA

  • Friday, 05 April 2013 12:47
  Tools needed: Team Training videos This must be a person who hungers for chiropractic and totally values the care your office provides. This CA must be good with numbers but much more importantly, this CA must VALUE chiropractic care. Above all else, this must…

Raising up a Front Desk CA

  • Friday, 05 April 2013 12:42
  Training tips for FD/CA on greeting and exit Front Desk CAs need a sequence of predictable steps by which to have a successful greeting Greeting Upon the patients arrival there should be instantaneous eye contact, even if verbal communication is restricted due to the…

Raising up CA Zones

  • Friday, 05 April 2013 12:28
  Training CA Recommendations To utilize the time your CA has to engage the following bullets in the order outlined: The 5 Primary Scripts in flawless execution Reschedule call scripts Conducting a "case study" of the week, showing an improved patient Conducting a "case study"…

Starting a New Team Member

  • Friday, 05 April 2013 09:27
Community Event Pledge, Team Community Event Pledge, Community Event Pledges, Team Community Event Pledges, Community Calendar Pledge, Team Community Calendar Pledge   On the first day, make it special! Have a sign welcoming the new team member (Mary Smith) and balloons in the office for…

New Hire Pay and Benefits

  • Friday, 05 April 2013 08:10
  In terms of employment and pay scale, there are absolutely no positions in a chiropractic practice other than dollar per hour pay scale. While the chiropractors, themselves, may be on a salary basis, all CA and support staff pay scales are on a dollar…

Hiring a New Team Member

  • Friday, 05 April 2013 08:05
Community Event Pledge, Team Community Event Pledge, Community Event Pledges, Team Community Event Pledges, Community Calendar Pledge, Team Community Calendar Pledge   Offer the position in a face-to-face meeting. At this time, agree on a start date and wages. Have the Suggested Offer of Employment…

14 Traits to the Ideal Team Member

  • Friday, 05 April 2013 07:47
  You should start drawing humorous pictures of exactly what this person is going to look like. If anyone else is related to the practice as close to you such as a part time CA, full time CA, friend or family members, let them color…

Common Questions

  • Friday, 05 April 2013 07:21
  Discussing Hourly Rate Not in group. When you break out one on one, if you think you have a winner, you can ask "What range are you hoping for?" This allows you to assess if you are even remotely in a similar area. Hiring…

Second and Final Interview Process

  • Friday, 05 April 2013 07:10
  Candidate is scheduled an appointment time to come and meet privately with the doctor. Doctor asks again, "Are you are still interested in the position? Based on our last meeting, what do you feel are the ideal reasons why it is the right position…

Group Interview

  • Thursday, 04 April 2013 13:58
  Applicants are asked to arrive together, either during the night of a spinal workshop or a specially scheduled "applicant's spinal workshop". All the steps previously discussed about greeting, filling out the application, and having an office tour remain the same, except for the following…