Giving out time cards to patients with adjusting and specialty/report hours Purpose: to clearly define your hours, availability, boundaries, and how to set up patients to be punctual. Patients need to have a clear outline of the hours in your practice, which are times…

  This applies to mastering your ability to help all doctors and team members to stay focused on one job at a time. If we were to look at our ability to perform work, it is expressed by our energy and at any given time,…

  (So you run your schedule and the schedule does not run you!) Practices that command their schedule as opposed to practices whose schedules command them can be the difference between a joyful practice life for an entire team or burn out for everyone involved.…

  Purpose: to stretch your entire team to see how much more capacity you can handle by scheduling 1½ times more patients in the day than you typically serve Implementation: Perform a Stack a Day for any day you regularly adjust. The best "bang for…

  Goal: to stretch your team by observing a team in real time, caring for double the volume you serve. To see procedures and the quality of exchanges that occurs at higher volumes. Implementation: Contact TLC to find out whose practice is local to you…

  Goal: to give all members of the team an opportunity to "VOICE" and feel genuinely understood by writing down every single thing, procedure, and physical component of the practice that produces paperwork, etc, which might be in any way aggravating or at the very…

Magic 28 and Weekly Beat Sheet, Beat Sheet Tracking Form   Goal: to know all your best days and sessions ever in order to know what your goal is to beat Frequency: engage the process with a limitation on time. Usually do the TLC Beat…

  Goal: to determine exactly what are the tasks you fill your day with and then to be able to prioritize your tasks into which are the most productive Frequency: this is an audit, which needs to be done twice a year A "task audit…

  Two fulltime CAs and one doctor are enough to obtain well over 200 office visits per week. You have no reason to be overwhelmed or behind on anything at 120 per week with two full time CAs. Let’s look at the three primary reasons…

  Anything in practice that does not instantly bring in new patients, we consider as unworthy of our time. We want new patients NOW, and we do not want to have to be bothered by other activities that do not bring in new patients NOW.…