TLC 4 Superteams
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Why TLC: Videos from our Members

TLC 4 Superteams

Service Codes

  • Monday, 18 March 2013 09:47
  Exam codes starting with 99201-99204, depending on the level of service and the complexity of the case – the more extensive a history, consult the higher the level and number service code you can use, with the highest being 99204.  Usually used are 99203…

Maintenance Care

  • Monday, 18 March 2013 09:32
  According to the Medicare Carriers Manual (MCM) (Section 2251.3), manipulative treatment is defined as "maintenance care" when the following applies: "Once the functional status has remained stable for a given condition, without expectation of additional functional improvement, further manipulative treatment is considered maintenance therapy…

Choosing a Software Billing Company

  • Monday, 18 March 2013 09:25
  The outcomes and experiences of software billing companies can be completely "revamped" every six months. Right now, many of the TLC practices have a variety of different software billing companies; the most commonly used is Billing Precision. TLC does not suggest this as being…

Patient Financials Table of Contents

  • Monday, 18 March 2013 09:18
  *I am not an attorney. I am not offering legal advice. If you need legal advice about this subject, related regulations or any other matter, you should contact a duly qualified legal advisor.*   Financial Clarity TLC's 5 Patient Policies for Financial Peace of…

NPR Children

  • Monday, 18 March 2013 08:40
  By pre-framing why it is we do what we do and how it will benefit the patient, it makes the challenge of sitting through things a second time far less difficult. Each new patient should be treated as a new patient through and through…

Preparing a new patient for their NPR

  • Monday, 18 March 2013 08:35
  It is very important that we inform each patient, in advance, that he or she MUST arrive at least 10-15 minutes early. When a patient is leaving the NP Day 1, we make sure we let them know how important it is to arrive…

Referred NPs that are "Out of Network"

  • Monday, 18 March 2013 08:27
  In preparing this script, we should assume that the front desk CA has thoroughly engaged in the 5 Primary Scripts and the new patient telephone script and is at the point where the patient asks specifically if their care will be covered. Response if…

Staying on Script

  • Monday, 18 March 2013 08:23
  It can sometimes be hard for a CA to stick to the new patient phone scripts when the patient is requesting more immediate detailed information. How do we handle a new patient on the first, initial phone call and wants us to go into…

Family Health History

  • Monday, 18 March 2013 08:11
  Goal: education is the single largest hope for humanity. A society that is better educated is a safer and better cared for society. Patient education is more important than patient adjustments. If a patient has been adjusted, rid of back pain, and learns nothing…
  If the patient has read the subluxation brochure but has no grasp of questions one and two being asked in the initial consultation, the CA should ask a few questions about subluxation. If the patient still does not seem to understand it, so long…