TLC 4 Superteams
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Why TLC: Videos from our Members

TLC 4 Superteams

Listening to Patients' Questions

  • Friday, 08 March 2013 13:11
  Goal: to continually give feedback to patients and to educate them in front of other patients so all can benefit Cost: none Day in and day out, you will continue to hear statements from your patients, though you may not always be listening with…

X-Ray WOW Board or SCAN WOW Board

  • Friday, 08 March 2013 13:03
  Goal: to show the progress patients are making with the care you provide Cost estimate: $100 - $300 for x-ray view box in your adjusting area or $30-40 for a framed board to post scan WOWs Any reference to x-rays may be replaced with…

Warm Fuzzies

  • Friday, 08 March 2013 12:57
  Goal: to extend the exercise of "supernatural listening" from team to doctor and back to patients, to stay in regular contact with patients and call them at home, on their cell, etc, and to answer questions, express concerns engage them with supernatural outreach and…
  Congratulations!!!! As a direct result of your ongoing commitment to achieving optimal spinal function, you have been given the opportunity to be accepted for wellness care at our office.  This privilege is reserved only for those that follow-through to the highest degree in continuing…
  It has been said, "To he who much is given, much is expected”. You have been given the gift of life and what you give back in return is demonstrated by the quality of the life you live. You have given greatly to your…
  Dear Mrs. Jones, This is not the type of letter many people receive in their lives. I am writing to inform you that you have a positive balance at our practice. When we initially engaged with caring for you, we were both clear that…
  Dear Mrs. Jones, As you know from the very beginning and through to this moment, my first and foremost concern is to look out for your very best results and not only reduce symptom mentality at present, but long term health and vibrancy throughout…
  An exiting patient is given a complete and comprehensive re-examination, even tests, scans, x-rays, etc. Ideally, this person should be scheduled for a report the very next day. However, quite often, that is not possible. If there is a sense of urgency with this…

X-rays/Scans - Primary Test Scans

  • Friday, 08 March 2013 08:02
  If you are going to utilize scans as your primary means of test evaluation as opposed to x-rays, then you must have an entire process outlined to help inform patients of the value of scans. In the room where you perform your screening, consultation,…
  In TLC practices that refer out for x-rays, our policy is that upon exiting Day 1, the new patient stands at the front desk while the front desk CA calls the x-ray clinic. This is an x-ray clinic that you already have an agreement…